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Whitepaper Highlights
Explore key chapters and see how the retail omnichannel strategy enhances the customer experience and achieves operational excellence.
Retail’s Next Transformation: From Multichannel to Omnichannel
Learn how to differentiate a multichannel from an omnichannel strategy and how your business will benefit from this revolutionary transition.
How Omnichannel Impacts Business
Omnichannel offers a consistent customer experience across all channels, resulting in greater efficiency and improved customer service.
Laying the Groundwork for Omnichannel Deployment
Learn how to evaluate the enabling technologies required to deploy an omnichannel experience.
Use Case for Omnichannel-Enabling POS Solutions
See the role mPOS printers play in the in-store channel and in a broader omnichannel strategy.
Retail Omnichannel Strategy
What's Inside this Whitepaper:
- 12 Page PDF
- Executive Summary
- Part I: Retail’s Next Transformation: From Multichannel to Omnichannel
- Part II: How Omnichannel Impacts the Business
- Part III: Laying the Groundwork for Omnichannel Deployment
- Part IV: The Role of POS Solutions in Omnichannel Strategy
- Part V: Use Case for Omnichannel-Enabling POS Solutions
- Part VI: Conclusion
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